Refund policy
Thank you for shopping with FabFindsTakeTwo. We want you to be satisfied with your purchase. Please review our Return & Refund policy before placing your order.
RETURNS
We accept returns within 30 days of the delivery date.
Pre-owned items must be returned in the same condition in which it was received. Be unworn after purchase (trying on is acceptable)
All pre-owned items are individually inspected and sold as described. Please review provided measurements, photos and descriptions prior to purchase.
Be free of odors, stains, pet hair, smoke and signs of wear.
Include any and all accessories or included items, if applicable.
New items are required to have original tags still attached.
Refunds are for the item price only, and not original shipping, unless it was the store's mistake (ex. shipping the wrong item).
All beauty and skincare products are final sale.
DAMAGED, DEFECTIVE OR INCORRECT ITEMS
Please inspect your order upon arrival.
If you receive a damaged, defective or incorrect item, contact us with 7 days of delivery. Include your order number and clear photos of the item and packaging so we can evaluate the issue and provide a replacement or refund when appropriate.
HOW TO START A RETURN
To request a return:
- Contact our customer support team via email with your order number.
- Wait for return authorization before shipping your item.
- Securely package the item and send it to the return address provided.
Returns sent without prior authorization may not be accepted
RETURN SHIPPING
Customers are responsible for return shipping costs unless the item arrived damaged, defective or incorrect.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned packages
REFUNDS
Once your return is received and inspected, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 3-5 business days. Processing time may vary depending on your bank or payment provider.
Original shipping charges are non-refundable unless the return is due to our error.
EXCHANGES
We only replace items if they are defective, damaged or if you received the wrong item. If you need an exchange, please contact us for assistance.
ORDER CANCELLATIONS
Orders may be cancelled before they are processed or shipped. Once an order has shipped, it cannot be cancelled and must follow the return process.
CONTACT US
If you have questions about this Return & Refund policy or need assistance with a return, please contact our customer support team through the contact information provided on our website.
We are committed to providing excellent customer service and will work to resolve any issues as quickly as possible